Technology
Chatbots on the rise but failing customers
19 October
The four-year market value of chatbots is expected to reach more than $162 billion but users are still frustrated by online assistants. Queensland researchers surveyed 145 participants and found that when informed a human interaction option was...[Read More]
COVID most googled term in 20 years
5 October
Internet search habits of Australians over two decades reveal they can’t get enough COVID-19 news, rain predictions and Tomahawk steak cooking instructions. Google has released some remarkable search engine trends since it entered the...[Read More]
New crypto rules to protect consumers
28 September
Work on an Australian regulation regime for cryptocurrency is expected to step up next year. Assistant Treasurer Stephen Jones said about one million Australians had invested in what he described as a “very opaque market”. “We need...[Read More]
Secrets of space diamonds unlocked
21 September
Mysterious space diamonds could hold the key to revolutionising mining and manufacturing. Australian scientists have proven the existence of lonsdaleite, a rare diamond that is smaller than the width of a human hair. Until now some have debated...[Read More]
The importance of Single-Touch Payroll
15 September
Do you know what single-touch payroll (STP) is? Most likely, you’ve encountered the term, especially if you own a small business in Australia where STP is mandatory. This requirement applies even to companies employing just a single staff member...[Read More]
Serious fear: Have you got nomophobia?
14 September
Many people feel a little anxious if they forget their phone but some suffer from nomophobia – “no mobile phone phobia” – a serious fear of being disconnected. Macquarie University psychologist Wayne Warburton says...[Read More]
Aussies need ‘dose of FOMO’ on automation
14 September
Many Australians don’t trust artificial intelligence (AI) and risk being overtaken by change, experts warn. Stela Solar, newly installed head of the CSIRO’s National AI Centre, said on Monday Australians have a “higher benchmark of...[Read More]
No streaming for millions, report shows
7 September
At least 5.6 million Australians can’t access video streaming, according to a new report. This means 22 per cent of the nation’s population has insufficient connectivity or data allowances to stream video on demand, the modelling...[Read More]
Fun run facial recognition prompts concern
31 August
As online facial recognition search engines become more pervasive and accurate, a biometric security firm has raised privacy questions about their use at a Sydney fun run. Blair Crawford, chief executive of Sydney-based firm Daltrey, was shocked to...[Read More]
How cloud accounting can help make your business better and more efficient
18 August
Does your company still use desktop software or spreadsheets for accounting tasks? If so, then it could be time to upgrade to a cloud-based accounting system. In comparison to on-premises solutions, cloud accounting for small businesses offers...[Read More]